Guest Information

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Guest Information

Everything you need to know about staying with us

Amenities

There is an amenities block located in the centre of the park that is available 24 hours for park guests. Amenities include separate men’s and ladies toilets and showers as well as a family room with baby bath and change table.

BBQ & Camp Kitchen

The state of the art camp kitchen is equipped with stone bench tops, 6 burner cook top, 3 BBQ’s, instant hot water boiler, glass fridge, toasters and microwaves. Seats 30. Please keep this area clean and tidy for the next guest.

Vehicles

The speed limit for all vehicles including cars, bikes, skateboards, scooters and motorbikes is 5km. Only one vehicle is allowed per site and must be parked in your allocated car park. Given our limited parking, all other vehicles must be parked outside of the Holiday Villlage boundary. For everyone’s safety, skateboards, rollerblades, bikes and etc are not permitted to be used after dark.

Check In & Check Out

Accommodation: Check-in is 2.00pm – Check-out is 10.00am

Caravan and Camp Sites: Check-in is 11.00am – Check-out is 10.00am

Accommodation

If there are any problems with your accommodation, please inform reception within 1 hour of check-in. We will do whatever we can to reasonably rectify the situation, If applicable, please ensure your BBQ, used utensils and crockery are cleaned and put away. A cleaning fee may apply.

Pool Area, Playground & Waterslide

The pool area is open from 8:00am – 8:00pm. The waterslide is operational between 8:00am and 5:00pm and until 4:00pm on Sundays and public holidays. We ask that you abide by all pool, playground and waterslide rules for the safety of all guests. Wristbands must be worn in the pool area at all times. The pool area is unsupervised, children under 15 require parent/guardian supervision when in the pool area. For a full list of rules, download our Park Map under Park Info.

Quiet Time

Everyone is here for a good time, and a good time means something different to everyone, so we ask that noise is kept to a minimum at all times. Young and old enjoy a sleep in after an exhausting day of entertainment or just lazing by the pool so please observe ‘quiet time’ from 10pm to 7am.

Visitors

Visitors are welcome whilst you are present on site. You are responsible for your guest’s behavior at all times. All visitors to the park who want to use the park’s facilities (eg. pool, showers, etc) or stay overnight must first be registered with the office and any fees paid for. All guest’s vehicles must be parked outside the Holiday Village boundary and not in the reception or visitors car park.

Smoking

Smoking is not permitted in any of our accommodation or in any of the buildings, common areas, the pool area, BBQ or entertainment areas or where there is play equipment. If you smoke in accommodation there is a cleaning fee of $175.

Rubbish

To keep the park clean and tidy for everyone please use the appropriate rubbish containers placed throughout the park, which are marked on your park map.

Pets

Sorry, pets are not allowed in the park.

Not Allowed

Please be kind, courteous and considerate to others. Unlawful or excessive/aggressive acts will not be tolerated. Violence, vandalism, theft, use of illegal drugs, abusive behavior, bad language or intimidating behavior of other park facilities, park equipment, tenants or their belongings, park holiday guests or visitors, park management or employees will not be tolerated. All of these acts are considered unlawful in the opinion of management.

For the benefit of all tenants, guests, employees and contractors on site, any unlawful act will not be tolerated by park management and you may be asked to remove yourself from the Holiday Park.

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Reviews

Here's what others say...

Our family of 4 stayed in a Basic Studio Apartment with shared bathroom over the Australia Day long weekend and it was so nice. The unit has all you need for a short stay and had aircon and the camp kitchen is just across from the units with BBQ's and more seating. Bathrooms are also just opposite the units and was neat and clean. The pool and waterslide is great and my bigger kids loved the monkey bar playground. The location is great, lots of restaurants close by and beach also close, we walked to Miami Marketta on Saturday night and ...
Anneke M | GOOGLE REVIEW | 30/01/24
Our family of 4 stayed in a Basic Studio Apartment with shared bathroom over the Australia Day long weekend and it was so nice. The unit has all you need for a short stay and had aircon and the camp kitchen is just across from the units with BBQ's and more seating. Bathrooms are also just opposite the units and was neat and clean. The pool and waterslide is great and my bigger kids loved the monkey bar playground. The location is great, lots of restaurants close by and beach also close, we walked to Miami Marketta on Saturday night and had such a great time there. The staff at check-in was so nice and helpful with loads of tips to do in the area plus they had a great selection of entertainment happening for the kids. We'll definitely be back!  
We'll definitely be back!
Anneke M | GOOGLE REVIEW | 30/01/24
Such a great spot for families and kids. Our children loved it, great swimming pool, kids play area, safe. Room was great and just what we needed, next time we will look at booking a villa 🙂
Vicky M | AGODA REVIEW | 06/02/24
Such a great spot for families and kids. Our children loved it, great swimming pool, kids play area, safe. Room was great and just what we needed, next time we will look at booking a villa 🙂
We will be back!!
Vicky M | AGODA REVIEW | 06/02/24
We came here for my daughter’s 10th birthday and the staff were absolutely amazing and delivered a gift to our room for my girls birthday. It made it so special for her. Staying in the poolside penthouse the kids can swim and we can watch them from the deck.  
Erin P | GOOGLE REVIEW | 10/02/24
We came here for my daughter’s 10th birthday and the staff were absolutely amazing and delivered a gift to our room for my girls birthday. It made it so special for her. Staying in the poolside penthouse the kids can swim and we can watch them from the deck.  
Staff were absolutely amazing
Erin P | GOOGLE REVIEW | 10/02/24

Awards

Multi Award-Winning Holiday Park

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